Effective Date: 12/12/2024

Welcome to Imaginaya. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. Imaginaya is operated by Imaginaya, Katja Sevšek, s.p., and we are committed to safeguarding your privacy.

We collect only the personal information necessary for initial contact and communication via our website’s contact form. This includes:

• Name and Surname: To identify you and address your inquiries.
• Email Address: To respond to your inquiries and send communications, including invoices and order details.
• Country: To understand your location for logistical and legal purposes.

Additional information, such as payment details, delivery address, and other relevant data, will be collected directly via email communication after the initial inquiry.

The personal information collected through the contact form is used for:

• Responding to Inquiries: To address your questions or requests efficiently.
• Order Management: To initiate the purchasing process and send necessary follow-up communications, such as invoices.
• Improvement: To enhance our services based on user feedback and trends.

Further information provided during email exchanges will be used solely for order processing, delivery, and compliance with legal obligations.

We respect your privacy and do not sell or trade your personal information. However, we may share your information with:

Legal Authorities: If required by law to comply with legal obligations, protect our rights, or respond to legal requests.

Your information is retained only as long as necessary for:

• Responding to inquiries and completing transactions.
• Complying with legal and regulatory obligations.
• Resolving disputes and enforcing agreements.

Once the information is no longer required, it will be securely deleted.

We take appropriate measures to ensure the security of your personal data. This includes:

• Regular monitoring to maintain website security.
• Secure servers and encryption for storing contact form submissions.
• Limited access to your data within our organization.

You have the right to:

• Lodge a complaint with a data protection authority if you believe your rights have been violated.
• Access, update, or request deletion of your personal information by contacting us.
• Withdraw consent for the processing of your data at any time.

Our website uses cookies to enhance the user experience. Cookies are small text files stored on your device to:

• Remember preferences and streamline website functionality.
• Analyze website traffic for improvement purposes.

You can manage or disable cookies through your browser settings.

Our website may include links to third-party websites. Imaginaya is not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of our website signifies your acceptance of these updates.

If you have any questions or concerns about this Privacy Policy or your personal data, please reach out to us:

Imaginaya, Katja Sevšek, s.p.
Ulica Lackovega odreda 16
2341 Limbuš
Slovenia
aine@imaginaya.com

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